Welcome to Cincinnati Chimney & Masonry!

Thank you for choosing Cincinnati Chimney & Masonry for your chimney and masonry needs. By utilizing our services, you agree to adhere to the following Terms of Service ("Terms"). Please review them carefully.

Services Offered

Cincinnati Chimney & Masonry provides professional fireplace and masonry maintenance services. Detailed descriptions of each service are available on our website or can be provided upon request.

Customer Responsibilities

As a valued customer of Cincinnati Chimney & Masonry, you agree to:

Provide accurate and up-to-date information when scheduling services.Ensure safe access to the service area for our tree care specialists.Honor scheduled service appointments and promptly notify us of any cancellations or rescheduling needs.

Payment Terms

Our service prices are clearly outlined on our website or provided in a personalized quote. Payment is expected upon the completion of services unless alternative arrangements have been made. Late payments may be subject to additional charges.

Cancellation and Refund Policy

Cancellations must be made at least 24 hours prior to the scheduled service time. Refunds or credits for services will be assessed on a case-by-case basis.

Liability and Warranty

While we take utmost care in our work, Timberland Tree Service cannot be held liable for damages not directly caused by our actions. All our services come with a warranty covering workmanship for a specific period.

Privacy Assurance

Your privacy is important to us. Timberland Tree Service handles your personal information in accordance with our Privacy Policy, which can be accessed on our website.

Changes to Terms

These Terms may be updated periodically. Your continued use of our services after such changes constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the state/country where Cincinnati Chimney & Masonry operates.

Get in Touch

If you have any inquiries regarding these Terms, please don't hesitate to contact us at [email protected].

Our Commitment to Privacy

At Cincinnati Chimney & Masonry, we are dedicated to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, utilize, and protect your personal information.

Information Collection

We collect various types of information, including:

Personal Identification Information: Such as your name, address, email address, and phone number.Payment Information: Including credit/debit card details and billing address.Service Information: Details about requested services and any specific preferences or requirements.

How We Use Your Information

We utilize your information for the following purposes:

To deliver and enhance our tree care services.To process payments and manage accounts.To communicate with you regarding appointments, services, and promotions.To address customer service inquiries and support needs.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to third parties. However, we may share generic aggregated demographic information with trusted affiliates and advertisers. We may also engage third-party service providers to assist with business operations and activities.

Data Security

Cincinnati Chimney & Masonry employs industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, or delete your personal information. Please contact us to exercise these rights.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites.

Changes to This Privacy Policy

Cincinnati Chimney & Masonry reserves the right to update this Privacy Policy as needed. Any revisions will be reflected with a revised effective date.

Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us at [email protected]

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